SERVICE AREA · UPPER KIRBY · AFTON OAKS · HOUSTON
Upper Kirby, Afton Oaks and Highland Village AV service and installation.
Obsidian Audio Video supports Crestron, Control4, Savant and Lutron systems in Upper Kirby, Afton Oaks, Highland Village and the Greenway area, including systems another company installed. Call about a stalled touchpanel, a theater with no picture, shades that stopped responding, or a new installation in a townhome, condo or single-family home.
Call 346-357-5323 with the property address, the type of building and the rooms or functions that need attention. If the home is in a managed building or an HOA community, mention it on the first call so access requirements can be reviewed before a visit is scheduled.
Help for vertical townhomes, condos and established homes.
Repairs & system takeovers
Assess an installed system when the original company is no longer involved.
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Smart-home service
Troubleshoot controls, apps and scenes that stopped working as expected.
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Networking across floors
Review Wi-Fi and wired connections in three- and four-story layouts.
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Surround sound & media rooms
Plan speakers and subwoofers around shared walls and finished rooms.
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Motorized shades
Glare control for tall windows, terraces and street-facing rooms.
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Whole-home audio
Independent listening areas, including rooftop and patio spaces.
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Office & meeting-room AV
Presentation and conferencing for Greenway-area workplaces.
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PROPERTY PLANNING
Plan around the building type, not only the room.
Vertical townhomes with several stacked floors
Many Upper Kirby homes are narrow townhomes where the garage, living area, bedrooms and a roof terrace sit on separate levels. Equipment is often tucked into an under-stair closet or a small utility space. Before adding rooms to a system, confirm where the equipment lives, whether that space has ventilation, and how cable reaches the upper floors. A single router on the ground floor may not serve a top-floor bedroom or terrace; access-point placement and the wiring between floors usually matter more than the router model.
HOA and building rules
Townhome associations and condo buildings can restrict exterior penetrations, roof-mounted equipment, satellite or antenna placement, work hours and contractor parking. Ask management for contractor registration, insurance documents, elevator or loading-dock reservations and any noise rules before scheduling. Shared-wall and floor construction also affects subwoofer placement; room treatment can improve how a space sounds but does not by itself soundproof a unit.
Afton Oaks and Highland Village single-family homes
In established single-family streets, the common situations are a renovation that changes rooms an older system already serves, or a rebuild that needs a new wiring plan. Keep the existing equipment list and any drawings. If walls are opening, that is the time to decide on speaker locations, display wiring, shade power and network drops, coordinated with your builder and electrician.
EXISTING-SYSTEM SERVICE
Describe the symptom and where it stops.
- Top floor or terrace has no Wi-Fi or app control: note which floors still work and whether the problem started after an internet-provider or router change.
- Theater or living-room TV shows no picture: record the selected source, any message on screen and whether another source works in that room.
- Shades respond to a wall switch but not the app or keypad: list the affected windows and when they last worked from the control system.
- An inherited system shows rooms that no longer exist: photograph the remote or touchpanel menus and equipment labels; do not factory-reset anything.
These notes help separate a building or network issue from a fault in the AV system itself. They are not a diagnosis. We assess the equipment, its configuration and whether project or source files can be accessed before recommending repair, reprogramming or replacement.
BEFORE YOU BOOK
What to have ready for an Upper Kirby or Afton Oaks visit.
Provide the address and unit or building name, an authorized contact, the system brand and a short list of affected rooms. Add photos of equipment labels and any documents from the original installer. Explain how access works, but do not put gate codes, door codes or passwords in the contact form.
For a new installation, include room dimensions, the display location, furniture plan and any HOA or building approval requirements. Ask about diagnostic charges, scheduling and what the first visit covers. Scheduling and scope are confirmed per address after the access requirements are reviewed.
System guides and related services.
Choose the guide for your installed platform. Brand names identify the systems supported, not a guarantee that every model or requested change is serviceable.
Planning resources
These guides explain decisions that come up when a townhome or condo system is inherited or expanded.
Other installation and service options
LOCATION & ACCESS
Upper Kirby, Afton Oaks, Highland Village and Greenway.
Inquiries in this area commonly come from 77027 and 77098, including Upper Kirby, Afton Oaks, Highland Village and the residential streets around Greenway Plaza. ZIP boundaries and neighborhood names do not align exactly, so contact us with the full project address to confirm service availability. For high-rise condos closer to Post Oak, see the Galleria / Uptown page.
See all service areas ↯Questions about AV service in Upper Kirby and Afton Oaks.
Can you take over a townhome system another company installed?
Yes. We accept takeover inquiries for Crestron, Control4, Savant and Lutron systems installed by others. Gather any equipment lists, drawings and account details you have. What can be changed depends on equipment condition, owner authorization and whether the programming or source files are accessible.
What should I check with my HOA or building before a visit?
Ask about contractor registration, insurance documents, permitted work hours, parking, elevator or loading reservations and rules on exterior equipment. Share those requirements when you call so they can be reviewed before a date is confirmed.
Why does Wi-Fi fail on the top floor of my townhome?
Stacked floors, interior walls and equipment placed on the ground level can leave upper rooms with weak coverage. The fix depends on the existing wiring between floors and where access points can be mounted, so the network is assessed before recommending hardware.
Do you also install new systems, or only repair?
Both. We plan and install theaters, multi-room audio, lighting and shade control, networking and smart-home control. For a renovation or rebuild, bring floor plans and the construction schedule so wiring can be planned before walls close.
Start with the address and what is not working.
Call to discuss an existing system, an HOA or building visit, or a new installation. Availability and visit scope are confirmed before booking.