CONTROL4 SERVICE · HOUSTON

Control4 service, repair and programming in Houston.

Control4 is the most popular smart home platform in Houston — which means there are thousands of systems that need service, reprogramming or upgrades. We know Control4 inside and out.

We know Control4.

Control4 systems are everywhere in Houston homes — and they all need service eventually. Director crashes, Zigbee network problems, driver conflicts, OS3 migration issues, audio zone failures, lighting that won't respond. We fix all of it.

Control4 control system being serviced and reprogrammed by Obsidian AV Houston

What we fix.

  • Director crashes and system reboots
  • Zigbee network failures and device drops
  • OS3 migration from OS2 (Composer HE programming)
  • Driver conflicts and missing device drivers
  • Audio zone failures (C4-8AMP, C4-16AMP3)
  • Lighting keypad programming and scene issues
  • HVAC integration failures (C4-THZ100, C4-ZRR104)
  • Networking and Wi-Fi access point configuration
  • Remote access setup and troubleshooting
  • Intercom and door station configuration

CONTROL4 DEALER · HOUSTON

OS2 to OS3 migration specialists.

Many Houston homes still run Control4 OS2 — and the upgrade to OS3 is not automatic. OS3 changes the programming model, the interface and the driver architecture. We handle the full migration: back up the existing project, upgrade the controller, update drivers, reprogram scenes and test every room before we leave.

If you've been told your old Control4 system can't be upgraded, call us for a second opinion. We've upgraded systems other companies said were too old to fix.

Frequently Asked Questions

Do you service Control4 systems you didn't install?

Yes. We are a Control4 dealer and we service systems installed by other companies throughout Houston. We connect to your controller, read the project file, document the existing programming and build a service plan.

Can you upgrade my Control4 OS2 to OS3?

Yes. We specialize in OS2 to OS3 migration. We back up your existing project, upgrade the controller firmware, update drivers, reprogram scenes and test every room. If you've been told your system is too old to upgrade, call us for a second opinion.

How much does Control4 service cost?

We charge a diagnostic fee for the initial visit. After diagnosis, we provide a clear quote for any needed reprogramming, driver updates or equipment replacement. Most Control4 service calls are programming fixes, not hardware replacement.

Can you fix my Control4 remote access?

Yes. Control4 remote access (4Sight) requires proper network configuration, the right subscription and correct Director settings. We troubleshoot and repair remote access issues throughout Houston.

Do you sell Control4 equipment?

Yes. We are a Control4 dealer and can supply replacement controllers, touchpanels, keypads, remotes, amplifiers and lighting devices. We also install and program new Control4 systems.

Ready to get your system working?

Call us. We diagnose before we replace — and we tell you exactly what's wrong before we quote a fix.