07 · SERVICE · REPAIR · TAKEOVERS

AV Service, Repair and System Takeovers in Houston.

Not our original installation? You still deserve a system that works. We service existing Crestron, Control4, Savant, Lutron, theater, distributed audio and networking systems — starting with diagnosis, not a replacement quote.

AV service and repair diagnosis on equipment rack by Obsidian AV Houston

Diagnosis First

A control problem can be a network problem. A dead room can be routing, power, programming or hardware. We trace the system, preserve what still works, document what we find and build a practical path back to reliability.

We charge for diagnosis because it takes time and expertise. But we do not quote replacement equipment without first understanding the actual problem.

AV equipment being serviced and repaired by Obsidian AV Houston

What We Service

  • Crestron control systems — all processors and touchpanels
  • Control4 — all controllers, touchpanels and keypads
  • Savant — all hosts, touchpanels and remotes
  • Lutron lighting — RadioRA2, RadioRA3, HomeWorks QS, QSX
  • Theater systems — projection, audio, calibration
  • Distributed audio — amplifiers, keypads, speakers
  • Networking — switches, access points, routers
  • Commercial AV — Teams Rooms, video walls, conferencing

Frequently Asked Questions

Do you work on systems another company installed?

Yes. We specialize in takeovers — systems installed by other AV companies that need service, reprogramming or upgrading. We document what we find, preserve what works and build a practical recovery plan.

What are your service rates?

We charge a diagnostic fee for the initial assessment, then provide a clear quote for any needed repairs, programming or equipment. We do not quote replacement equipment without first understanding the actual problem.

Do you offer ongoing service contracts?

Yes. We offer service contracts for both residential and commercial clients — with priority response, remote monitoring and scheduled maintenance. Contact us for details.

Can you upgrade my old Crestron or Control4 system?

Yes. We upgrade legacy Crestron and Control4 processors, touchpanels and programming to current platforms — often without replacing the entire system. We assess what can be preserved and what needs replacement.

Ready to start?

Tell us what you want the room to do. We'll handle the rest.